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Terms and conditions

1. Legal Status

1.1 Issuing Authority

The casino is licensed and regulated by the Anjouan Offshore Finance Authority.

1.2 Jurisdiction

The governing jurisdiction is Anjouan, Comoros.

1.3 Allowed to Operate in United Kingdom

The casino operates under international licensing frameworks, allowing UK players to register and play without restrictions.

2. Registration and Login Process

2.1 Step-by-Step Process

To register an account:

  1. Visit the official site.
  2. Click the "Sign Up" or "Register" button.
  3. Provide personal details including name, email, date of birth, and address.
  4. Create a username and password.
  5. Accept the terms and conditions.
  6. Verify your email address via the confirmation link.
  7. Complete account activation.

2.2 Is KYC/ID Verification Required

Know Your Customer (KYC) verification is required prior to the first withdrawal. Players must provide a government-issued ID (passport or driver’s license), proof of address (utility bill or bank statement dated within the last three months), and payment method verification. Verification will be completed within 1 to 24 hours.

2.3 Time to Activate Account

The account will be activated immediately upon email confirmation. Full verification required for withdrawals will take 1 to 24 hours after document submission.

2.4 Terms of Registrations

The minimum age for registration is 18 years. Players are allowed to have one account per person, household, and IP address. Registration is not allowed from certain jurisdictions, including but not limited to Australia, Austria, Comoros, France, Germany, Netherlands, Spain, and the United States.

3. Games and Software Providers

3.1 Top Games

A selection of notable games includes Live Blackjack variants (Evolution Gaming), Megaways slots (Big Time Gaming), Book of Dead (Play'n GO), and Starburst (NetEnt).

3.2 Software Providers

The casino utilizes software from several providers including Evolution Gaming, NetEnt, Microgaming, Big Time Gaming, Nolimit City, Red Tiger Gaming, Hacksaw Gaming, Turbo Games, G Games, 1x2Games, Win Fast, Vivo Gaming, BGaming, Betsoft, Push Gaming, Playtech, and Quickspin.

3.3 Total Game Count

The casino offers over 5,000 games across various categories, including slots, table games, and live casino.

3.4 Game Categories

Categories of games include:

  • Slots (5,000+ titles)
  • Live Casino (200+ games including blackjack, roulette, baccarat, and poker)
  • Table Games (blackjack, roulette, poker variants)
  • Megaways slots
  • Bonus Buy slots
  • Progressive Jackpots
  • Video Poker

4. Bonuses and Promotions

4.1 Welcome Bonus

New players are eligible for a 100% match bonus up to €5,000 plus unlimited free spins. For every €50 deposited, players receive 20 free spins valued at €0.10 each.

4.2 Welcome Offers Specific to United Kingdom

UK players qualify for the standard welcome package equivalent to 100% up to £5,000. Free spins are calculated on deposits made within the first 7 days and credited within 48 working hours.

4.3 Process of Activation for Welcome Bonus

To activate the welcome bonus:

  1. Complete registration.
  2. Make a first deposit of at least €20 (or equivalent in GBP).
  3. The bonus will be automatically credited to the account.
  4. Free spins are calculated and issued within 48 hours based on total deposits in the first 7 days.

4.4 Wagering Requirements

Players must wager the bonus amount at least 40 times (deposit + bonus) before withdrawal. The maximum bet allowed while using bonus funds is €5 per spin.

4.5 Time Limits

Bonus funds and free spins expire within 72 hours after being credited. Free spins are calculated based on deposits made until 23:59 UTC on the 7th day post-registration.

4.6 Recurring Promotions

Promotions include weekly reload bonuses, daily free spin offers, seasonal tournaments, and game-specific promotions from providers.

4.7 Cashback Offers

Up to 10% weekly cashback is available, with a maximum limit of €10,000. Cashback is calculated on net losses and carries no wagering requirements. VIP players may receive enhanced cashback rates.

4.8 Reload Bonuses

Current reload bonuses include:

  • Weekend reload bonus: 50% up to €500
  • Monday reload: 40% up to €300
  • Midweek booster: 30% up to €200All reload bonuses are subject to a 35x wagering requirement.

4.9 Free Spins Bonuses

The welcome package includes unlimited free spins (20 spins per €50 deposited). Additional weekly free spin drops for featured slots and birthday free spins are also available.

4.10 General Bonus Terms and Conditions

  • All bonuses are subject to a 40x wagering requirement.
  • Maximum bet per spin while the bonus is active is €5.
  • Maximum conversion from bonus to withdrawable funds is limited to 1x the initial bonus amount.
  • Winnings from free spins are credited as bonus funds and subject to wagering.
  • Deposit funds must be wagered at least once before withdrawal.
  • Bonuses may not be combined unless specified.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

VIP players can progress through tiers with associated rewards:

  • Bronze: Standard benefits, basic cashback rate.
  • Silver: Increased cashback of 5%, priority customer support.
  • Gold: 7.5% cashback, exclusive promotions, and faster withdrawals.
  • Platinum: 10% cashback, personal VIP manager, and higher withdrawal limits.
  • Diamond: 12.5% cashback, highest priority, and luxury gifts.

5.2 How to Qualify

Qualification for VIP levels is based on the accumulation of loyalty points through real-money wagering. Players earn 1 loyalty point for every €10 wagered on slots. Table games typically contribute at a lower rate.

5.3 Loyalty Program Description

A point-based loyalty system allows players to earn points for each real-money wager, which can be converted to bonus funds, free spins, or cashback. Higher tiers unlock exclusive perks such as personal account managers and faster withdrawals. VIP members receive priority customer support.

5.4 Loyalty Program Rules

  • Points earned from slots contribute at a 100% rate, while table games contribute at 20% and live casino games at 10%.
  • Points expire after 90 days of inactivity.
  • Tier status is reviewed monthly, and a minimum point threshold is required to retain tier status.
  • VIP benefits are non-transferable and subject to the casino's discretion.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Deposits can be made via:

  • Credit/Debit Cards (Visa, Mastercard): Min €20, Max €5,000, Instant, No fees.
  • E-Wallets (Skrill, Neteller, ecoPayz, PayPal): Min €20, Max €10,000, Instant, No fees.
  • Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Tether USDT): Min equivalent €20, Max €20,000, 10-30 minutes, Network fees may apply.
  • Bank Transfer: Min €50, Max €50,000, 1-3 business days, No fees from the casino.
  • Prepaid Cards (Paysafecard): Min €20, Max €1,000, Instant, No fees.

6.2 Withdrawal Methods

Withdrawals can be made using:

  • Credit/Debit Cards: Min €25, Max €4,000/day, €10,000/week, €20,000/month, 3-5 days, No fees.
  • E-Wallets (Skrill, Neteller, PayPal): Min €25, Max €4,000/day, €10,000/week, €20,000/month, 24 hours after approval, No fees.
  • Cryptocurrencies: Min €25, Max €10,000/day, 1-24 hours after approval, Small network fees.
  • Bank Transfer: Min €100, Max €10,000/transaction, 5-7 days, No fees.Pending time for verification and processing is 0-24 hours.

7. Key Terms and Conditions

7.1 Bonus Terms

Bonus terms include:

  • A wagering requirement of 40x on the bonus amount.
  • Maximum bet with active bonus is €5 per spin/hand.
  • Game contributions vary with slots contributing 100%, video poker 50%, and table games and live casino 10%.
  • Conversion from bonuses is limited to a maximum of 1x the initial bonus amount.
  • Certain games may be restricted in relation to bonuses.

7.2 Deposit Limits

The minimum deposit across all payment methods is €20 (€50 for bank transfers). Maximum deposit limits vary by method, with credit cards at €5,000, e-wallets at €10,000, cryptocurrency at €20,000, and bank transfers at €50,000. Players can establish personal deposit limits.

7.3 Withdrawal Limits

The minimum withdrawal amount is €25 (€100 for bank transfers). Daily, weekly, and monthly withdrawal limits are €4,000, €10,000, and €20,000, respectively. Withdrawals from no-deposit bonuses are capped at €10. VIP players may receive increased limits.

7.4 Account Restrictions

Only one account is permitted per person, household, IP address, and device. Verification is required before the first withdrawal. The casino reserves the right to request additional verification documents. Accounts inactive for over 12 months may incur a maintenance fee. Self-exclusion measures are available.

8. Mobile and Technical Features

8.1 Mobile Browser Optimization

The casino is fully optimized for mobile browsers with an HTML5 responsive design that adapts to all screen sizes. A complete game library is accessible with touch-optimized navigation.

8.2 User Experience and Speed on Mobile

Mobile platform features fast loading times, smooth gameplay, and intuitive navigation. Options for fingerprint/Face ID login and a Progressive Web App are available.

8.3 Process of Registration on Mobile

To register via mobile:

  1. Open the mobile browser and visit the official site.
  2. Tap the "Register" or "Sign Up" button.
  3. Complete the registration form.
  4. Create a secure password.
  5. Verify your email via the confirmation link.
  6. Your account will be instantly active.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Data transmission is protected by 256-bit SSL/TLS encryption. All financial transactions are encrypted end-to-end with HTTPS protocol active across the site, and additional DDoS protection is in place.

9.2 RNG & Game Fairness

All virtual games utilize a certified Random Number Generator (RNG). Independent auditors conduct regular game fairness audits, and live games use physical equipment to ensure fairness.

9.3 Customer Support

Support is available through multiple channels. Live chat offers 24/7 access with average response times under 2 minutes. Email responses may take up to 24 hours.

9.4 Support Availability

Customer support is available 24/7 and can assist in multiple languages including English, German, French, Spanish, and others.

10. Responsible Gambling Features

10.1 Tools

Players can access various responsible gambling tools, including deposit limits, loss limits, wager limits, and session time limits. Reality checks provide reminders on time and money spent. Options for self-exclusion are available.

10.2 Links to Support Organizations

The casino provides links to various support organizations to assist players in need.